SMS Song Search

Searching for that fabulous song but can't recall it? Our Song Search Service can help! Simply send an SMS to 444 with either the name of the artist or movie or album or any word in the song and you will receive a list of songs on which you will be able to perform the following actions.

1. Listen to the song
2. Download Ringtone of the song
3. Dedicate the song
4. Set the song as default dial tune.

Call to Action
To use this service simply send an SMS to 444 with either the name of the artist/movie/album or any word in the song .e.g. Send to 444.

Charges
SMS costs Rs. 2 + Tax

ZONG Dial Tunes

With ZONG dial tunes you get the chance to Say it all even before you pick up your callers phones. When your friends call you they no longer have to hear that boring old ‘dial-tone' Instead, they can groove to the hottest new tracks on the music scene!

Do It Yourself
Dial 230 & select “record your own dial tune” & assign it to friends & let them hear what you have to say.

One-Key Press
While listening to a on-net customers dial tune press * and it will be purchased & set as default tune. Incase an unsubscribed customer copies Dial tune he/she will be automatically activated to the Dial Tunes service and the dial tune will be copied to his account.

How to activate ZONG Dial Tunes
Dial 230 to subscribe to ZONG Dial tunes Or SMS REG & sms it to 230

Where to purchase ZONG Dial Tunes

• You can purchases your favorite dial tunes by dialing 230
• SMS dial tune ID to 230.
  

Through a Call- Dial 230

• Download the Hi Tunes
• Make personal album
• Assign dial tune to a specific caller
• Select dial tunes from different categories
• Enable random play of dial tunes
• Activate & deactivate the Hi Tune service
• Manage Black List
  

Through the Website
Customers can also visit ZONG dial tunes website at http://crbt.ZONG.com.pk to select the dial tunes, modify their album and enable other interesting services.

Charges

• Daily subscription fee Rs.1+Tax
• Download Charges Rs.5/song
• IVR Charges Rs.5/min+Tax

Messaging / Chat

	SMS to Email to SMS
	ZONG once again sets to launch an interesting service SMS to EMAIL & from EMAIL to SMS.
	Web2SMS
	Through this utility you can now send and receive messages to and from the On-Net contacts using the web.
	121 Chat Line
	Chatline 121 is a chat zone open for all ZONG customers as a place where they can discuss their favourite topics with people having to say something on the topic. Like communicating with other people on the Internet, it is a great way to meet people, make new friends and have fun.
	Instant Messenger
	Instant Messenger is a mobile instant messaging service by ZONG that enables you to send and receive messages to members of your favorite online instant messaging services.
	Kehdo SMS
	The days loaded with the tiresome task of typing out messages are long gone. Here we have for you a service that is sure to sweep you off your feet. Now you can say your sms rather than write it.
	Chat Line
	Chatline 121 is a chat zone open for all ZONG customers as a place where they can discuss their favourite topics with people having to say something on the topic. Like communicating with other people on the Internet, it is a great way to meet people, make new friends and have fun.
	International SMS
	Your ZONG mobile connection is the most powerful communication tool in your hand. Want to stay in touch with your loved ones living abroad, want to wish your dad, brother working in the U.S, U.K, or Saudi Arabia, you can do all that with ZONG International SMS.
	Group SMS
	SMS just got better!...and more proficient!....and more accessible!...and more…..well lets just check out some of the options…….

Zong Cricket Crazy

The quest to find Live Cricket Scorecard on your mobile phone ends here. Never miss the action while on the move! Follow Cricket games anywhere, anytime! Catch the latest score! Get live text commentary pushed to your phone with every ball.

Zong brings for you Zong Cricket Crazy that offers you an electronic Scorecard for your handset through a Java based application. Zong Cricket Crazy significantly minimizes over-the-air traffic and data usage; it uses differential updates and sends compressed data on every ball. Get continuous streaming coverage. Get everything you need with convenient mini-scorecards on your cell phones.

The application showcases a live ball by ball Cricket alerts on your cell phone.

Zong Cricket Crazy is a Mobile Application which helps you in catching all the action on the move.

Key Features

1. Live Scorecard Ball to Ball update.
2. Graphs.
3. Schedule of upcoming matches.
4. Alerts for upcoming matches.
5. Results Archive.
6. Easy-to-use to use application, the app installs automatically, no need for any sort of configuration. Possesses a user friendly interface.
7. Compatible with all Java/WAP supported mobile phones, Symbian phones, PDAs, Pocket PCs, and Smartphones.
8. Minimized over-the-air traffic and data usage, for a complete 8 hour ODI total data received is approximately 100-200 KBs
9. Catch the fast, accurate, and most recent latest score updates of every international and major domestic (1st class) matches. It covers all International test and one day matches as well as Indian cricket league, and Indian premier league.
10. Share and SMS score with your family and friends from the app.
11. Cricket Wallpapers.
12. Download Cricket Videos.
13. Ring tones.
14. Cricket Animations.

Downloading Zong Cricket Crazy

The Zong Cricket Crazy application can be downloaded by following these simple steps:

• Send “crick,cric,cri,ipl,cricket,icc,Crick,Cric,Ipl,Icc,Cricket,Cri,icc” to 525 for downloading .
• The link for downloading the application will be received
• The application download link will be displayed if the handset is compatible
• The customer will open the application after downloading and installing the application.

Subscription Charges

• The Service is free of charge so no subscription charges.
• Standard GPRS/EDGE Charges apply.

Student Entrepreneur Program

For the first time in Pakistan ZONG has established a concrete earning opportunity for students. Most educational institutes in Pakistan would be a part of this program through the appointment of ZONG’s Ambassadors, specifically in cities where Customer Service Centers are operational. These ambassadors will have sufficient knowledge about Zong and all of its products and will create awareness among the students by not only offering them to migrate to Zong’s network but also by offering different products like New Activation or recharging a currently owned Zong connection. These Ambassadors will become a part of the Zong Family with only a small deposit of Rs. 1000. In return of which they will get one free gold number, a telesales Sim through which they will perform Zong Sales, 5 Zong Sims and a Miniload worth Rs. 600 (The stated items are worth Rs.1500). In addition, this ambassadorship will add great value to their Resume as this would give them hands on sales experience.

PROCESS
Interested applicants can get themselves registered as ZONG Ambassadors by filling an online form (link given below) or getting themselves registered at their respective Customer Service Centers. On confirmation and issuance of ID, ZONG’s Ambassadors would get their first issuance through their respective Customer Service Center. ZONG’s Ambassadors can offer the following services.

• Sell New Connections
• MNP (change to Zong’s Network), MNP SIMS will be delivered Free of Cost
• Miniload (balance top up)

Why take up this offer? What are the incentives?
Zong has come up with an exceptional incentive plan which would not only lead to recovering the initially spent Rs. 1000 but also make more than 100% profit on sales.

Quarterly Incentive
After every three months each ambassador will be awarded bonuses depending upon the sales volume of all above mentioned items.

Selected ambassadors will be trained and briefed by Zong representatives at Customer Service Centers.

NOTE: All the registered applicants will be screened by Zong Customer Service Centers and selected applicants will become Zong business partners

Disclaimer: Zong reserves the right to accept reject or cancel any application.

Z20

Ladies and Gentleman, we bring you Z20, the new pre-paid package of ZONG which offers lowest call rates in the industry, with calls at 45 paisa only.

We promise to provide our customers with best services and offers that are transparent, simple and miles ahead of competition; just like Z20 Package.

Charging Unit 20 Seconds Without Tax* Voice: All networks in Pakistan 45 paisa/20 secs SMS: All networks in Pakistan Rs. 1/SMS MMS: All networks in Pakistan Rs. 3/MMS GPRS Rs. 15/MB Unlimited GPRS Rs. 400/month Unlimited SMS Rs. 3.99/day Friends and Family Not Applicable Special offers (e.g. Happy Hour, 8 Aanay, LNO, BTO, Super Free, Unlimited Free) Not Applicable

* GST of 19.5% is applicable on all rates.

ZONG 45 FAQs How can I subscribe to this package? Users can subscribe by sending ‘sub’ to or dialing 931 IVR. What are the charges for switching to this package? Have you ever switched from a package before? If no, then switching to ’Z20’ is free of cost. Otherwise you will be deducted a charge of Rs.15. How does the charging work? User will be charged 45 paisas per 20 seconds of airtime used. For example, for a 35 second call user will be charged for 40 seconds instead of 1 minute. The call charge in this case will be 90 paisas. Is ‘ZONG 45’ free of all hidden charges? Yes, it is absolutely free of all hidden charges. Which special ZONG offers are not applicable on ZONG 45 Paisay mein Call? Flexible Happy Hour, 8 Aanay Offer, Late Night Offer, Break Time Offer, Super Free Number, Unlimited Free Numbers. Are all users applicable to switch to ZONG 45 Paisay mein Call? Yes you can switch from any package by simply sending ‘sub’ to or dialing 931 IVR. Note Please note that all calls will be automatically disconnected after 59 minutes.

Pay It All

New and innovative ideas have been one of the distinguishing factors for ZONG since inception and taking pride in this image and raising the bar further on customer facilitation standards, ZONG brings a totally new concept of bill payment service at any ZONG CSC. For the first time in Pakistan anybody can pay their utility bills at any ZONG CSC across Pakistan. Now customer don’t have to go to banks, stand in long queues and wait for their turn to pay the Utility Bills, as ZONG has come up with a facility in a partnership with KASB Bank for the customers to pay their bills at any of the ZONG CSC without any hassle. This facility is not restricted only to the ZONG customers as now anyone, may he/she be a subscriber of any network, can walk up to a ZONG CSC and get their bill payments processed their.

All CSCs can now accept Electricity, Gas and Landline bills for the following companies:

• KESC (Karachi Electric Supply Company)
• LESCO (Lahore Electric Supply Company)
• GEPCO (Gujranwala Electric Power Company)
• IESCO (Islamabad Electric Supply Company)
• SSGC (Sui Southern Gas Company)
• SNGPL (Sui Northern Gas Pipelines Ltd)
• PTCL (Pakistan Telecommunication Company Limited)

Process
One of the easiest mechanism for bill payment; any customer can just walk in to any ZONG CSC and submit bill for payment, get a signed receipt back from our representative and the job is done. ZONG representatives will be available to accept the utility bills payments from 9.00 am to 9.00 pm for the customers at all ZONG CSCs.

Charges
There are no charges on Utility Bills Payments for any customer at ZONG CSCs.

Disclaimer
ZONG CSCs will not accept any other company’s bill except the companies listed above. Only bills within due date are acceptable.

For details please call 310.

ZONG Consumer Promo

New and innovative ideas have been one of the distinguishing factors for ZONG since inception and taking pride in this image and raising the bar further on customer facilitation standards, ZONG brings a totally new concept for consumer promo:

1. The customer will be given 30 free on-net minutes when he/she reactivates the Zong SIM and dial 919.
2. The customers will also get 50% free minutes on the amount of his/her monthly recharge from 6th November – 6th December.
3. Reactivating subscribers will also get a chance to win a grand prize of Suzuki cultus by using his/her SIM everyday during the campaign period .

Qualifying Customers
All Zong subscribers who have not used their Zong SIM since 1st August qualify for this campaign

Validity of free airtime
10 days after the free minutes and SMS have been posted to the subscriber’s account

• This Offer is being launched for all prepaid packages.
• The customer can check if a customer qualifies for this campaign by dialing 919.
• This is an offer valid from 6th November – 6th December

FAQs

Who are eligible for this campaign?
All subscribers who have not used their Zong SIM since 1st August 2009.

Who are eligible for free airtime?
All qualifying subscribers who dial 919 and/or recharge their accounts between 6th November 2009 – 6th December 2009.

When will the free airtime be received?
Qualifying subscribers will be given their bonus within 7 days of dialing 919 from their Zong SIM.

Who will qualify for the Luck Draw?
All qualifying subscribers who use their Zong SIM everyday during the campaign period will qualify for the Lucky Draw.

When will the Lucky Draw for Suzuki Cultus be conducted?
Lucky draw for Suzuki cultus will be conducted in the month of December 2009.

Can the subscriber substitute the Suzuki Cultus for cash prize etc?
No Zong will only give out Suzuki Cultus as the lucky draw price and cannot be substituted for any other kind of prize.

What bonus will the MNP subscriber get?
They will get the same bonus as all other subscribers.

What is the expiry of free airtime?
The free airtime will expire in 10 days.

Will the bonus minutes and SMS be carried forward after the expiry?
No.

Can the subscriber port out once he avails the bonus?
Yes.

What will happen to the subscriber’s bonus if he/she converts to postpaid?
The bonus will be confiscated.

What is the time period of the campaign?
Duration of the campaign is 6th November 2009 – 6th December 2009.

What if customer does not receive his Prize within time, what will complaint procedure?
CS will record the complaint and resolve it.

Mobile Internet Treasure Hunt

Zong brings you Mobile Internet Treasure Hunt, a quest to win fabulous prizes. If you are a hunter, participate in the exciting hunt to win free air time (On-net) and cool hand held devices from us.

Features

1. There are three codes hidden on the Wap portal of Zong; you have to find the secret codes and enter them into the portal on the Mobile Internet Treasure Hunt page.
2. After correct insertion you will be added to the lucky draw for our cool Hand Held Devices.
3. All participants with the correct entries will be given free air time (On-net) on the next working day.
4. The campaign is for seven days only so start the hunt quickly and be the winner today.

Login
To Start the Hunt Log on to: wap.zong.com.pk

Subscription

1. The Service is free of charge so no subscription charges.
2. Standard GPRS/EDGE Charges apply.

Terms & Conditions

1. CMPak has launched a GPRS Treasure Hunt Campaign and has informed to all of its subscribers through an auto generated Promotional/ introductory SMS in which it has been intimated that any interested subscriber first has to log on to ZONG WAP Portal to find the three hidden codes which are spread all over the Wap Portal.
2. After finding the codes the customer has to enter the three correct codes in the portal on the Treasure Hunt WAP page in one go.
3. If the Insertion is correct the number will be sent into a pool for the lucky draw for that day.
4. For the correct insertion of codes customer will get five mins of Free Air Time (On-Net) on the next working day. Please note that one MSISDN can win Free Air Time once a day only.
5. CMPak shall conduct a lucky draw every day at 12:00 am and the Wap portal Home page will display the winners of that day.
6. The winner has got an SMS of Notification of Winning (on the next working day) in above mentioned Campaign and will be intimated to come to ZONG CSC’s with his/ her original CNIC card for collection of the the Prize.
7. CMPak Employees will not be entitled to any price of the campaign
8. The Winner has acknowledged and accepts the Prize on as and where basis and shall agree not to make any sort of claim or demand from CMPak.
9. The Winner shall not be entitled to claim any other facility from CMPak except Prize.
10. The Winner shall be liable for and shall indemnify and hold the CMPak harmless against all claims, damages, liabilities, losses, and expenses, litigation whether direct or indirect, arising out of any negligence or intentional act or omission of the Winner or its successors, etc in connection with this GPRS Treasure Hunt campaign.
11. MPak shall not provide any sort of guarantee or warranty nor shall be responsible for any defect or fault in the Prize after handing over the Prize to Winner.